Privacy Policy

At Leonisa Sale Store, we understand that shopping for intimate apparel and swimwear is a personal experience that requires trust and confidence. Just as we design our seamless collections to provide comfort and support, we’ve created this privacy policy to protect your personal information with the same care and attention to detail.

1. Information We Collect

To provide you with the best shopping experience for our activewear, bras, swimwear, and intimate collections, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and contact details when you place an order for our balconette bras, Brazilian bikinis, or other collections
• Payment Information: Credit/debit card details or PayPal information processed securely through encrypted payment gateways
• Browsing Information: Products you view, add to cart, or purchase from our collections including high-impact sport bras, French knickers, and plus-size swimwear
• Technical Information: IP address, browser type, device information, and browsing patterns
• Communication Data: Any correspondence with our customer service team regarding orders, returns, or product inquiries

2. How We Use Your Information

We use your personal information with the same precision and care that goes into crafting our posture correctors and bum lifting collections:

• Order Processing: To process and ship your orders for multipacks, one pieces, gym shorts, and other products worldwide (excluding Asia and select remote areas)
• Customer Service: To provide support for your inquiries about our lace collections, full figure bras, or cover ups
• Personalisation: To recommend products that match your preferences, whether you’re shopping for half cup bras or seamless knickers
• Marketing Communications: To send you updates about new arrivals, sales, and promotions (only with your consent)
• Website Improvement: To enhance your browsing experience and make it as smooth as our no-show collections
• Security: To protect against fraud and unauthorized transactions

3. Data Sharing and Disclosure

We treat your data with the same discretion you’d expect when shopping for intimate apparel:

• Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers to fulfill your orders
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As we ship globally (excluding Asia and select remote areas), your data may be processed in different jurisdictions with adequate protection

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same reliability as our high-impact sport bras – designed to perform when it matters most:

• Secure Storage: Your information is stored on secure servers with industry-standard encryption
• Payment Security: All payment transactions are encrypted using SSL technology
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law
• Security Measures: We implement technical and organizational measures to protect against unauthorized access, alteration, or destruction of your data

5. Your Rights and Choices

You have control over your personal information, just as you have choice in selecting from our diverse collections:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your information at any time
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link in our emails
• Data Portability: You can request a copy of your data in a machine-readable format
• Restriction: You can request that we limit how we use your personal data

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like the perfect fit of our French knickers and full brief collections, we use cookies to ensure your browsing experience is tailored to your preferences:

• Essential Cookies: Required for basic site functionality and shopping cart operations
• Analytical Cookies: Help us understand how customers interact with our website and products
• Marketing Cookies: Used to deliver relevant advertisements for our activewear and swimwear collections
• Preference Cookies: Remember your settings and preferences for future visits

You can control cookie settings through your browser preferences. However, disabling cookies may affect your shopping experience.

7. International Data Transfers

As we serve customers worldwide (excluding Asia and select remote areas), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

8. Children’s Privacy

Our website and products are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting Leonisa Sale Store with your intimate apparel needs. We’re committed to protecting your privacy with the same dedication we bring to designing our collections.